Shipping Policy
Shipping Policy
Where we ship. We currently sell and ship only within the United States.
Free shipping. We offer free shipping on all U.S. orders. There is nothing extra to add at checkout.
How orders are fulfilled. Orders are packed and shipped by our fulfillment partners and arrive in secure packaging.
Delivery times. Estimated delivery times shown at checkout are estimates only and are not guaranteed. Delays can happen because of carriers, weather or high-demand seasons such as the holidays.
Tracking. Once your order ships, we will email you a confirmation with tracking information.
Address accuracy. Please check your shipping address before you place your order. We cannot change an address once an order has been sent to be packed.
Lost, delayed or damaged packages. If your order is late, arrives damaged or looks lost, email us at info@ezrallora.com with your order number and we will make it right.
For returns and refunds, please see our Refund Policy.